Can I still return my order?
If a product does not meet your expectations, you may return it within 14 days in its original packaging and in new condition, without opening the packaging.
To exercise your right of withdrawal, you must inform us of your decision to withdraw from the contract by means of an unambiguous statement (for example, in writing, by mail, by fax, or by email). You may use the “model withdrawal form” at the bottom of this page for this purpose, but you are not required to do so. To meet the withdrawal deadline, it is sufficient to send your notice regarding the exercise of the right of withdrawal before the withdrawal period expires.
Please return the item in a package with sufficient postage, including your contact information (name, phone number, and email address) to:
TOMOOR
Vakenderveld 9-9
2,500 Lier
Belgium
If the items are returned properly, you will receive a refund of all payments you have made up to that point, including shipping costs (except for any additional costs resulting from your choice of a shipping method other than the least expensive standard shipping method we offer) immediately and
and, in any event, no later than 14 days after we have been notified of your decision to cancel the contract. We will refund you using the same payment method you used for the initial transaction, unless you have expressly agreed otherwise; in any case, you will not be charged for this refund.
The right of withdrawal does not apply to a consumer’s purchase when the consumer receives:
– products that spoil quickly or have a limited shelf life; ;
